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Trade Show Exhibits | Conference & Event Environments

A CAPABILITIES PRESENTATION

Welcome to Star.

Our mission is to transform your trade show and event ideas into dynamic exhibit environments, with a vision to always exceed customer expectations with a team of creative professionals.

Who We Are

Star is a comprehensive event solutions provider. Our creative event solutions are used for trade shows, conferences, and other events and environments. We service customers worldwide.

What We Do.

Star designs and produces the exhibit and event structures, along with custom event graphics and other event visuals. In addition, we offer a full suite of strategic, tactical, and creative event support services.

Our Methodology

At Star, we follow a proven methodology with every project and every service deliverable that we provide to our customers. It’s a fine-tuned and highly-effective approach that helps us achieve our mission and vision—and, of course, ensures that we successfully surpass client expectations.

Discovery

This is where our process begins. We conduct an in-depth review with you to understand all your event needs and goals—including strategic marketing goals, functional and aesthetic design requirements, and an overall budget.

Design

After confirming your event goals, objectives, and criteria, we develop and design a concept that meets or exceeds those objectives. We collaborate and engage with you on the design and event solution, to ensure that the exhibit is successful.

Execute

Once we’ve developed an event design that achieves your objectives, we execute and deliver on that vision. Our collaborative engagement occurs from production to on-site implementation.

Evaluate

After your event, we follow up with you to ensure that all your objectives were achieved to your satisfaction. Obtaining this valuable feedback from you is crucial for continued success with future projects.

Our Work

PROJECT SPOTLIGHT

Nant

Nant—a leader in the biomedical industry—partners with Star to showcase at the American Society of Clinical Oncology (ASCO) trade show.

PROJECT SPOTLIGHT

Box

Box—a leading provider of cloud based technology solutions—holds their annual conference—BoxWorks, for its partners and customers. This multi-day event features inspirational speakers, workshops, networking with peers and industry leaders.

OTHER PROJECTS

Services & Support

Whether you’re in need of portable solutions or customized exhibits, Star has the capabilities to achieve your vision.

At Star, we pride ourselves on our effective, multi-tiered approach to every aspect of your event—from start to finish. Star provides a full suite of creative, design, and marketing communication services for its clients that—combined with our acclaimed exhibit and graphics services—ensures a harmonious, one-stop event solution partner.

EXHIBIT SERVICES

  • Exhibit Design
  • Exhibit Fabrication
  • Logistics & Trade Show Coordination
  • Transportation
  • Installation & Dismantle
  • On-site Supervision
  • Warehousing

GRAPHICS SERVICES

  • CNC Router
  • Eco-Friendly Solutions
  • Finishing
  • Large & Grand Format Printing
  • Lamination & Mounting
  • Metal Fabrication
  • Substrates

EVENT SERVICES

  • Creative Services (3D, Graphic Design, Interactive & Experiential Design)
  • Event Planning
  • Coordination & Logistics
  • Exhibit & Event Consultants
  • Marketing Support (Strategic & Tactical)
  • Promotional Products & Apparel
  • Production & Project Management

STAR MARKETING & CREATIVE

Full-Service Agency Services

Make Star your full-service agency for your marketing and creative needs! Star offers a wide range of marketing and creative services, including marketing communications, graphic design, and other agency services, including:

Creative Services

Star provides innovative, high-impact art and design services for every medium or platform imaginable.

  • Exhibit/Event Design
  • Creative Direction/Concepting
  • Art Direction & Graphic Design
  • Print, Web Sites, Social Media
  • Visual Branding & Logo Development

Media

As a full-service agency, the Star team can create dynamic visuals that highlight your brand and its capabilities.

  • Renderings
  • Storyboarding, Visualization
  • Video and Motion Graphics
  • Copywriting
  • Public Relations & Promotions

Management

Star can manage every aspect of your projects—from planning, final on-site execution, and everything in between.

  • Creative Project Management
  • Presentation Development
  • Construction, Delivery
  • Implementation
  • Vendor Management & Logistics

Event Branding & Graphic Design

Star’s team of marketing and creative professionals can provide development and design of the overall event branding, including event campaign development, branding guidelines, and digital signage.

Sponsorship Graphic Support

Utilize Star creative services to provide graphic design support for sponsor pod and other sponsor package graphic elements. This is especially useful for sponsors who are lacking their own internal creative support

Promos, Merchandise & Apparel

Star’s marketing services can fulfill on all your advertising specialty needs, providing a wide variety of promotional products and apparel that can be used as giveaways at your next trade show, conference, or event.

Our Account Management Team

RELATIONSHIP MANAGEMENT

Al Hinchman
Al is a Senior Exhibit & Event Consultant with over 20 years of experience in the exhibit and trade show industry, and is well versed in marketing and design. He is known for his close attention to detail and dedication to achieving customer satisfaction, which will add benefit as the main contact for your account.

      MANAGEMENT & DIRECTION

      Larry Holtz (Owner/Partner)

      With a background in Industrial Design and over forty years in the exhibit industry, Larry manages our team of consultants and their customer relationships.

      MARKETING SERVICES

      Ray Cruz (Owner/Partner)

      Ray has over twenty five years experience in sales and marketing, and oversees delivery of Star’s value added client marketing and creative services.

        PROJECT MANAGEMENT

        Seth Nicholson

        With over fifteen years in project management at Star, Seth works with our customers and the various departments at Star at key stages of the event project.

        LOGISTICS & COORDINATION

        Caroline Andersen 

        With over fifteen years experience in sales and project coordination, Caroline helps to ensure the timely execution and fulfillment of key project services.

          GRAPHICS MANAGEMENT

          Thom King

          Thom manages our full-service custom graphic production services. He has valuable experience in graphics production technologies vital to your project.

            ACCOUNTING & FINANCING

            Michelle Andersen

            Michelle has been managing the customer finance services for over twenty five years, and is available to assist with any project billing and financing questions.

              International Services

              International Trade Show and Event Programs

              When your events involve locations outside the U.S., rest assured that Star is there to service that need. Through our strategic partnership with Display International—our global exhibit partner—you have the ability to host or participate in events throughout the world, while designing, planning, and managing your international project here with Star in the U.S. This partnership ensures design integrity and program consistency across all your projects—domestic and international.

              AVAILABLE INTERNATIONAL SERVICES

              • Design
              • Exhibit Production
              • Graphics Fabrication
              • Field Services

              • Onsite Field Supervision

              • Storage
              • Transportation

              • Audio/Visual Service

              •  Event Planning
              • Project Management
              • Marketing and Creative
              • Promotional Products

              Star Customer Workspace Portals

              Through Star’s work and project management platform Podio, Star provides clients with a direct, online portal to access key information about their account and projects, and engage with their Star team members.

              We play well with popular work management tools.

              Our Rates & Fees

              At Star, the costs for our products and services are provided in one of two formats—fixed fees or by an hourly rate. This section is meant to explain the differences between the two, and the options you have as a Star customer.

              Fixed Fees

              Fixed fees are predetermined set costs for a product or service that we provide at Star. Examples of fixed fees at Star include build costs and coordination fees. When we refer to the term “build” in this section, it refers to any tangible physical deliverable that we manufacture or provide as part of your project. This includes exhibit components, printed graphics, and any other manufactured, assembled, or purchased items that are part of your project.

              Our build proposals are always based on fixed fees. These fees are established per project based on the proposed design, and takes into account our estimate of time and/or cost of materials to provide the final tangle product(s) for your project. Coordination Fees are other fixed or set fees.

              Hourly Rates

              Another way Star provides its services is by an hourly rate. These are typically for service based project deliverables—not part of the original build—that are utilized to complete or execute your project. Examples include onsite services such as labor for installation and dismantle, and additional ancillary services such as event planning, creative services, or additional carpentry services.

              Fixed Fee vs. Hourly Rate Service Estimates

              Services provided on an hourly rate are reconciled at the close of the show, and justified through final invoices and time accounting. The benefit to the customer is that they pay exactly based off of incurred and logged time, but those actual costs incurred aren’t realized until some time after a project.

              Fixed Fee Proposals—which typically cover our build portion of a project—can also include services as part of that fixed fee, if desired. The benefit to the customer in a fixed fee proposal, is that the fee is predetermined and set ahead of time. The customer can plan on a set project price based on any of the products or services provided as part of the fixed fee proposal. But please note that not all services can always be provided as a fixed fee.

              For more information on our services and costs, see our attached general rates sheet. Or for a detailed design and cost proposal for your project—please contact your Star representative.

              The Star Advantage

              Over 50 Years of Experience

              We apply over fifty years of valuable experience to every project–experience that comes from a passion for what we do, our problem solving design approach, and our consistent execution of quality driven services.

              Green Alternatives

              Star utilizes sustainable materials whenever possible in an effort to minimize our client carbon footprint.

              Volume Discounts

              Star offers volume discounts for all premium clients and “Gold” level strategic partners.

              Comprehensive Services

              Our wide selection of services streamlines and minimizes your coordination efforts. Working with us means the convenience of having all the necessary services at your disposal to create a successful trade show or marketing event.

              Trade-In & Trade Up

              Star offers its clients a “Trade-In” option when seeking out alternatives to reduce costs.

              0% Percent Financing

              Exhibit clients benefit greatly by engaging in our “0” percent financing and costumized payment plans.

              Free Design Services

              Star provides all our customers FREE design consultation.

              Smart Solutions for Any Budget

              Star has some of the most aggressive  pricing and flexible financing in the industry. We’re confident that we can provide our customers with creative solutions to meet any budget scenario, and welcome opportunities to match competitive solutions.

              Company Website

              Introductory Video

              Star On Social Media

              Applicant References

              BOX, Inc.
              4440 El Camino Real
              Los Altos, CA 94022

              Kathleen Castaillac
              Director, Global Events
              650-433-3797 Work
              650-722-6793 Cell
              kcastalillac@box.com

              Nipro Diagnostics
              2400 N.W. 55th Court
              Fort Lauderdale, FL 33309

              Annmarie Ramos
              954-677-9201 Work
              954-5608905 Cell
              aramos@niprodiagnostics.com

              DeLonghi America, Inc.
              2 Park Way, Suite 3A
              Upper Saddle River, NJ 07458

              Karen Anslinger
              Public Relations Manager
              201-518-2280 Work
              732-857-6100 Cell
              kanslinger@delonghiusa.com

              True Manufacturing
              2001 East Terra Lane
              O’Fallon, MO 63366

              Andrew Shead
              636-240-2400 Work
              ashead@truemfg.com

              Links

              Comments or Questions?

              For any questions regarding this presentation site, or Star’s products and services, please contact:

              Al Hinchman
              Senior Exhibit & Event Consultant

              ahinchman@starincorporated.com
              847-695-2040 x101 Office
              630-309-1720 Mobile
              847-695-1108 Fax

              Star Incorporated
              38W636 US Highway 20
              Elgin, IL 60124-8119